As a customer, the one thing you should be expecting is to be treated in a respectful manner.
Christina Harbridge was running a business and her approach was to collect debt in a respectful way because she understands how difficult life is and her objective is to help people get through hardships.
Even though she was sued for running a business the right way, with someone thinking her way was deceptive, her intuition kept fighting because she knew she was doing the right thing.
This caught the attention of so many others which had her gain more clients.
Timestamps
- 00:00 - Videogram
- 00:56 - Introduction
- 01:30 - Christina introduces herself
- 03:35 - Having an authentic and trusted relationship with employees
- 06:45 - Leaders confronting reality sooner
- 07:36 - Our behavior is based on our operating system
- 10:36 - People hitting rock bottom
- 13:03 - Getting people to become authentic in the workplace
- 14:43 - Advising for political candidates
- 17:42 - Seeing a candidate being authentic
- 21:52 - What cultures do when things get hard
- 22:37 - Being sued for starting a company that collected debts by being nice
- 25:32 - Receiving an award for her business and hosting a successful event
- 26:57 - Allowing the team to collaborate
- 29:21 - People leading meetings without clarity of the outcome
- 30:28 - Employees being transactional with their boss
- 34:00 - The need to have tangible experience
- 36:24 - Being intuitively aligned with a client
- 38:22 - Contacting Christina
- 38:54 - Conclusion
