My next guest is serial entrepreneur Shelby Scarbrough who had the pleasure of working alongside former President Ronal Reagan, which gave her a chance to meet other dignitaries like Nelson Mandela and Pope John Paul II, giving me a chance in this interview to talk about what she learned about trust as she was heavily involved in coordinating events with these extremely important people, with both Ronald Reagan and these dignitaries trusting her to make sure that the events they were involved in ran very smoothly.
Shelby and I also talk about trusting her intuition to select the right clients when in business and her deep interest in civility which has had her write a book and talk on a TEDx stage on this topic.
Timestamps
- 00:00 - Videogram
- 00:54 - Introduction
- 02:26 - Shelby introduces herself
- 03:57 - Her definition of intuition and her intuitive signals
- 14:18 - How important establishing trust is with high-level people when working with former President Ronald Reagan
- 18:45 - President Reagan and President Gorbachev broke protocol
- 22:42 - Sensitivity to small details is what makes a successful relationship
- 24:00 - How trust is important in dealing with clients and turning down clients because of the lack of trust
- 29:09 - Seeing a person as a person and making a connection
- 30:38 - What she learned after meeting Nelson Mandela
- 33:58 - It is okay to be uncomfortable
- 36:41 - Perfectionism is something people strive for but people should know it's okay not to be perfect
- 38:53 - What she learned from her grandfather's failure
- 42:30 - Trusting her intuition and "coloring outside the lines"
- 46:07 - Her pinnacle moment when she wrote "Civility Rules"
- 49:31 - Which of the five core values do people need more practicing or help with
- 52:32 - Why it's necessary to teach real things about entrepreneurship by entrepreneurs and for entrepreneurs
- 57:52 - Contacting Shelby
- 58:12 - Conclusion
